Privacy & Confidentiality
Collection of Personal Health Information
In accordance with PHIPA, Medi Laos International Hospital collects personal health information directly from you (or the person acting on your behalf). The type of information we collect includes:
- your name, date of birth and address
- your health history
- records of your visits to Medi Laos International Hospital
- the care that you received during those visits
We may also collect information from other sources where the law permits, or with your consent.
Use and Disclosure of Personal Health Information
In accordance with PHIPA, we use and disclose your personal health information. The ways we use that information include:
- Treating and caring for you
- Getting payment for your treatment and care from OHIP, WSIB or your private insurer
- Planning and administering hospital activities
- Conducting risk management activities
- Conducting quality improvement activities (like sending out patient satisfaction surveys)
- Teaching
- Researching
- Complying with legal and regulatory requirements
- Any other purpose permitted or required by law
- Sharing information for eHealth initiatives
We may also provide your name and address to the Medi Laos International Hospital Foundation. They may contact you about fundraising opportunities to improve our services and programs. If you do not wish to be contacted, please contact the Foundation:
1 800 888 0000 x 81500
foundation@hrh.ca
Your Choice
You have a say in how we use and disclose your personal health information!
At any time, you can withdraw your consent.* You can also access and correct your personal health records.
* Subject to legal exceptions.
Contact Us
Health Record Services
Khuvieng Road, Ban Nong channue
Sisattanak District, Laos
1 800 888 0000 x 82301
Fax: 416-242-1085
privacy@hrh.ca
Important Information
We take steps to protect your personal information and that we protect your privacy at all times.
If you think we’ve violated your rights, you have the right to complain to the Information and Privacy Commissioner of Laos.